HAPPINESS GUARANTEE: We appreciate your support and want you to be happy with your purchase. We guarantee your dahlia tubers will be true to photo and arrive in the mail with at least one visible eye. Please inspect your tubers upon arrival and contact us at RiverMerleFarm@gmail.com within 1 week of your order arriving if you have any concerns. If for some reason you are not satisfied we will work with you to make it right. Please understand we cannot be responsible for damage due to pests, bad weather, poor growing conditions, negligence, or plant performance. All dahlia tubers sold by us were grown on our farm.
DAHLIA TUBER SHIPPING: We only ship within the USA and all orders will be shipped using USPS priority mail. Tubers will ship between late March and mid April once freezing temperatures are clear of the forecast in your region. The cost of shipping is outlined below.
1-3 tubers: $11.00
4-20 tubers: $17.00
21+ tubers: $23.00
CART: An item placed in your cart does not mean that item is reserved. Your order is only confirmed once you checkout and receive an order confirmation number and email. Please be aware that if you are trying to purchase many different varieties some may sell out before you are able to checkout. We understand how frustrating and disappointing this can be, we've been in the fight for dahlias for years now. Please remember we are just two farmers who have a little dahlia farm and running a small business. We wish we had thousands of each variety to offer.
LIMITS PER HOUSEHOLD: We are limiting the purchase of some of the very highly sought after varieties in order to help spread the love and share the beauty with more people. Limits are listed in the product title and description and you will recieve error messages in your cart if you try to check out with more than the indicated limit.
COMBINING ORDERS: Due to logistics and the number of orders we are expecting we are not able to guarantee combining orders or shipping refunds this year.
PAYMENT: We accept most major credit cards, Apple Pay, Google Pay, and Shop Pay. If you have your card and personal information saved on your device that can be helpful for autofill when checking out quickly.
WHAT IF: If something unexpected occurs with storage and we are unable to ship some or all of your order we will refund you for the tubers that we are unable to ship.